DocuPet supports communities by providing pet licensing and lost pet recovery services that make it easier for owners to register their pets and help ensure lost animals are reunited with their families quickly. The partnership also improves how rabies vaccination records are collected and processed, making it easier for veterinary clinics to support local licensing efforts. By participating in these programs, clinics help ensure pets are properly identified, protected, and returned home safely. Please review the submission guidelines below to ensure records are provided in the proper format for timely processing.
Veterinarian Responsibilities & Policies
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Accepted File Formats:
- Spreadsheets
- PDF exports from Vet Clinic Software
- Files grouped by vet and labelled with clinic name and date range
- Ex: First Street Animal Clinic - March 2025.csv
- Accepted formats: PDF, XLS, or CSV
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Not accepted:
- Handwritten records, TXT files, PNG/JPEG files, or mailed documents.
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File Clarity Requirements:
- Spreadsheets
- One row per record
- Must contain headers
- PDFs: Clear, complete, single-page records (no multi-page records)
- Must contain headers
- Do not convert original formats unless necessary—original, clean files are preferred
- Ex: if a .csv file fulfills all file type requirements, do not convert it to a PDF
- Required Fields:
- Vet Name
- Pet Owner First and Last Name
- Pet Owner Address
- Pet Name
- Pet DoB or Age
- Pet Breed or Species
- Pet Sex
- Pet Sterilization Status
- Rabies Vaccination Date
- Rabies Vaccination Expiration Date
- Spreadsheets
Accepted PDF File Types
Examples of file types accepted for submission in the RVR program can be found here: Accepted File Types for RVR.pdf
Submissions
- DocuPet recommends as a best practice to submit records from the previous month during the first week of the current month
- (e.g., November records should be submitted the first week of December)
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