How Can I Get In Contact With The Administrator Support Team?

You can reach us by phone at 1-855-224-2481 or by email at [e-mail] during the following operational hours:

• 8AM - 8PM EST, Monday - Friday, holidays excepted. 

Please have the Pet Owner ID ready to reference when calling or in the email request to help quickly locate the account.

 

 

Please do not give Pet Owners the above contact details. They should reach out to DocuPet's Customer Care team via email at [e-mail], via the chat widget on the DocuPet website, or via phone at:

• US:  1-877-239-6072
• Canada: 1-855-249-1370 

Pet Owners may also find what they are looking for at DocuPet's Pet Owner Help Desk.