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How to Reset your Admin Account Password

Overview

Follow this process if your DocuPet Admin account password is about to expire, or you need to update your password to something more secure.

Step 1: Login to your DocuPet Admin Account

If you have forgotten your password, or it has expired, follow the steps in this article: Forgot Password & Password Expiry

Step 2: Navigate to Account Settings

From the homepage, navigate to 'Account Settings' in the menu bar. 

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Step 3: Update Password

Scroll to the bottom of the page to the 'Change Password' section and enter your current password followed by the new password you wish to create.

Reminder: passwords must be at least 14 characters in length and cannot be the same as your current or any previous passwords. 

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Click on 'Save Changes' to implement the password update.

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