Editing An Authoritative Address Record

Overview:

Authoritative Address records may be edited by any admin with access to the Authoritative Address Tool. It is important to note that when editing an Authoritative Address, any Pet Owner's associated with that address may be affected by the changes you make. If you are unsure of the implications your edits may make, please reach out to Administrator Support for assistance.

How-To:

1. On the main dashboard, scroll down to Data Management / Administration 

2. Click on “Authoritative Address”

3. Type in the address you are attempting to search and remember, less is more! 

• Example: The address may be entered as Adobe Dr versus Adobe Drive. Unfortunately, these would not be a match in our system. To increase your chances of finding the correct address, type in 670 Adobe.

4. Once you have located the address you want to edit, click on the View / Edit option on the right hand side.

5. From there, you can make any adjustments you want to the records provided. To complete this step, click “Save”. 

• If there are any pet owners associated with that address a list of all pet owners using that same address will be displayed in the “Pet Owners at this Address” section. You can click on any pet owner listed and you will be redirected to their account.

• When editing "Units" it is important to note that they should be inputted without any symbols or special characters.